ფრონტ ოფისის მიმღები

Theory Hotel and Dining - new designer hotel and fine dining restaurant in Tbilisi’s heart – Freedom Square.

We are looking for a suitable candidate for the position of Front Office Receptionist. The candidates we are looking for should have good cooperation and communication skills and should be extremely customer oriented.

Department: Front Office

Reports to: Front Office and Administration Head

Main responsibilities:

Welcoming guests and checking their details against their bookingsAllocating rooms and issues appropriate keysAnswering phones from prospective customers and guests, taking messages and delivering themResponding to requests for help and informationProviding concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractionsHandling incoming guest room reservationsEnsuring all guests establishing credit upon check-inHandling difficult situations effectivelyPreparing room bills and ensuring prompt paymentsChecking guests out, taking payments and returning depositsDemonstrating teamwork by co-operating and assisting colleagues as needed

Knowledge, skills, abilities:

Fluent Georgian, English, RussianOrganized, punctual, self-motivatedTeam spiritPositive attitude and attentive to detailsWorking experience in similar position will be considered as a plus

We offer: competitive salary, health insurance, and having the great opportunity for personal and professional development and working with a great team.

The interested applicants should send their CV to: hr@theory.ge

Please indicate the Position you apply for in the "subject" line.