General Manager - Hilton Batumi

Seniority level: Not Applicable | Employment type: Full-time | Industries: Hospitality

Job Description

Exceptional Hospitality Starts with You

A Hilton General Manager is a hospitality leader, a brand ambassador, and a steward of Hilton’s legacy of delivering exceptional guest experiences. At the heart of every Hilton hotel is a commitment to warm, reliable, and hospitable service—and the General Manager brings this to life through thoughtful leadership and operational excellence.

About The Hilton Brand

For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world’s travellers. With more than 584 hotels across six continents, Hilton Hotels & Resorts provides the foundation for exceptional travel experiences and values every guest who walks through its doors. The most recognised name in the industry, Hilton remains synonymous with the word ‘hotel’. From inaugural balls and Hollywood award galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests’ evolving needs.

About The Property

Hilton Batumi is a contemporary 247-room city-resort hotel overlooking the Black Sea from Batumi’s Seaside Boulevard. Combining a prime waterfront setting with stylish accommodation, rooftop dining and extensive wellness facilities, the property provides a well-rounded leisure experience alongside versatile spaces for conferences, celebrations and other events.

Responsibilities

How You’ll Make an Impact

As a General Manager at a Hilton property, you’re not just leading hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Your Responsibilities Will Include

Lead with Hilton’s commitment to exceptional hospitality: Oversee all hotel operations to deliver warm, reliable, and hospitable service – ensuring every guest experience is seamless, consistent, and reflective of the brand’s high standards

Drive performance and profitability: Manage revenue, budgets, and cost controls to achieve financial targets while balancing operational efficiency with innovative guest experiences

Oversee property priorities: Lead capital projects, refurbishments, and service initiatives to maintain operational excellence and brand alignment

Set and execute strategic direction: Shape short- and long-term goals, making decisions in the best interests of the hotel, the Hilton brand, and Hilton’s long-term vision

Inspire and develop talent: Provide visionary leadership to the executive team and all Team Members, embedding Hilton’s values and fostering a team of passionate and creative professionals

Strengthen communication and collaboration: Hold regular briefings with the Heads of Department (HOD) team and maintain strong relationships with owners, auditors, and Hilton stakeholders to ensure alignment and accountability

Commit to continuous improvement: Uphold and exceed Hilton service standards, respond to audits proactively, and drive innovation and operational integrity across the business

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Skills

The ideal candidate is a strategic and hands-on leader, with a strong focus on owner relations, commercial performance, and operational excellence. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Proven experience as a General Manager in a full-service hotel environment

Passion for delivering memorable guest experiences that reflect the brand promise

A track record of driving innovative commercial growth, particularly in food & drink

A highly visible leadership style, with the stamina to remain present and engaged with teams, build strong partnerships and networks, and integrate into the local community both inside and outside the hotel

Strong business acumen in budget management, revenue forecasting, and strategic planning

Resilience, sound judgment, and the ability to balance strategic vision with hands-on operational execution

Degree or diploma in Hotel Management or equivalent

Fluency in English (spoken and written)

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.