Payment Integration Engineer
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Seniority level: Mid-Senior level | Employment type: Full-time | Industries: IT Services and IT Consulting
About The Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour
Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data
Communicate findings clearly to providers, engineers, and internal stakeholders
Technical Testing & Verification
Perform hands-on verification of payment integrations
Conduct manual checkout testing across mobile and desktop
Verify callbacks and API behaviour using Postman or equivalent tools
Execute SQL queries to investigate transaction data
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios
Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications
Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes
Ability to review provider API specifications and identify missing information
Experience using Postman or equivalent tools for API testing
Experience performing structured checkout testing across mobile and desktop
Proven ability to investigate live payment incidents using logs and API responses
Ability to distinguish provider-side issues from platform-side problems
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering
Strong communication skills and composure during incidents
Basic knowledge of using AI tools in daily work
Working proficiency in both English and Russian, as both languages are used daily
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving
Final Interview: Discussion with senior stakeholder
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process