Russian and English Speaking Operations Customer Expert - OCE - რუსულ და ინგლისურენოვანი მომხმარებელთა ოპერაციების ექსპერტი

Seniority level: Not Applicable | Employment type: Full-time | Industries: Consumer Services

10 YEARS in Georgia / over 2000 employees

We are seeking a Russian and English-Speaking Operations Customer Experts to join our team in Tbilisi.

As an Operations Customer Expert, you will support our customers by answering questions and resolving issues. You will have a key connection between our company and our valued customers — and an important part of our success.

What We Offer

Compensation UP TO GROSS GEL:

2,332 GEL - in the first 6 months (gross salary+bonus)

2,544 GEL - after 6 months (gross salary+increased bonus)

650 Life Event Bonus

Up to 2,000 GEL – Referral Bonus for successful hires

other bonus schemes

Paid Health insurance for you and your Family

Paid Training

Your Growth & Work Life Balance

Fast career growth – promotion to Senior level possible after 6 months

Wellbeing offerings: yoga, pilates, events, and more

Psychological support: confidential on‑site consultations with professional psychologists

Corporate benefits with partner companies

Prime location on Rustaveli Avenue with a modern office, chill‑out & gaming zone

What We’re Looking For

Russian language skills C1+ (spoken & written required)

English proficiency at B2 level or higher

Strong customer and service orientation

Ability to communicate correctly and clearly with different customer types

Good computer skills + fast typing

Familiarity with iOS and MacOS, or comparable technology, is preferred

Creative, solution-oriented mindset and a strong team player

Willingness to work in shifts, weekends, and public holidays

Experience in a similar role is a plus, but not required

Work from office is obligatory

What You’ll Do

Handle inbound calls and written inquiries from customers

Provide clear, friendly, and professional support in Russian and English

Update and maintain customer data

Comprehensive clarification and troubleshooting of customer queries

Work closely with your team to deliver the best customer experience

Recruitment Process

Our selection process consists of several stages:

Phone interview (language and motivation screening)

Assessment Center / interview stage & written Assignment

Final decision and offer

⚠ Please apply only if you meet the required language levels, as the first stage includes a phone interview in Russian and English.

How to apply

If this sounds like the right match for you, we would love to receive your application!

Please apply in English by 07.10.2026.

Click the Apply button below to get started.

If you have any further questions, feel free to message us directly on Facebook

By submitting your application, you consent to the storage of your data in our candidate database for up to 6 months.

The company promotes equal employment opportunities and supports the principle of equality in the workplace. Decisions are made based on the applicant's qualifications and not on the basis of race, skin color, nationality, religion, gender, age, sexual orientation, gender identity, marital status, or any other criterion, as stipulated in the Labor Code of Georgia.

At our company, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.